Frequently Asked Questions

Yes, ការវាយតម្លៃប្រកួត operates under a valid gambling license from its licensing authority. You can verify our license number and issuing jurisdiction at the bottom of our homepage. All betting activities are monitored for fairness and compliance with applicable regulations.

You must provide a government-issued photo ID (passport, driver's license, or national ID card) and proof of address (utility bill or bank statement dated within the last 3 months). The verification process typically takes 24-48 hours after you submit clear, legible copies through your account settings.

If a match is postponed before its scheduled start time, bets remain valid until the match is played within the official tournament schedule. For abandoned matches (matches started but not completed), bets are settled based on the official competition ruling—usually using the score at the point of abandonment if the governing body declares the result official.

E-wallet withdrawals (Skrill, Neteller) process within 24 hours. Card withdrawals take 3-5 business days, and bank transfers take 5-7 business days. All withdrawals require account verification before processing. The minimum withdrawal amount is $10, and you can only withdraw using the same method you used to deposit.

Yes, we provide responsible gambling tools including deposit limits (daily, weekly, or monthly), loss limits, session time reminders, and self-exclusion options ranging from 24 hours to permanent closure. You can access these settings under 'Responsible Gaming' in your account menu or contact support for assistance setting up exclusion periods.

Yes, in-play betting is available for all World Cup matches. Live odds update in real-time based on match events such as goals, red cards, and penalty decisions. The maximum bet amount for in-play bets may be lower than pre-match bets, and betting is suspended briefly during critical moments like penalty kicks or VAR reviews.